What to Do in the Unlikely Event of a Fault
While our products are built for endurance, if you suspect your Midea air conditioning unit is not operating as expected, please do not hesitate to reach out. Your first step should always be to make sure your unit is serviced and maintained annually. Our dedicated team is ready to guide you through the initial troubleshooting process and, if necessary, assist with lodging a warranty claim.
Click on the link below to lodge a warranty Claim:
https://mdhome.com.au/warranty-claim-form/
https://mp-service.vip/tsp/errorcode/index.html#/
To ensure the fastest and most efficient service, please have the following details ready when you call:
• The Model and Serial Number of your air conditioning unit (found on the compliance plate).
• The Date of Purchase (or installation).
• A clear description of the issue you are experiencing.
We work closely with our Brand Partners to streamline the warranty process, ensuring any necessary repairs or replacements are handled quickly and professionally. Trust IACS to support you from sale, through the life of the unit, and with our dedicated Midea spare parts stock, we ensure prompt resolution to keep your unit running smoothly.